AQUABUBS - USING THE PARENT PORTAL
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Once you have signed up with Aquabubs and you have bought a class or a package of classes, your class schedule will be added into our class booking and management system - Vibefam. Using Vibefam you can check your weekly schedule and you can cancel your classes and book your replacement classes.
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Please note - we do not accept cancellations via whatsapp or email, (these messages may often be missed). Kindly login to your account and cancel your class, a minimum of 2 hours before your class (for group class) and 24 hours before your class (for private), or you will forfeit your class.
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Please download the Vibefam app onto your phone
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​​​You can book your replacement class immediately via Vibefam or at a later time, as long as it's within your package expiry date. Classes can only be booked up to 2 weeks in advance. Replacement classes may be in different timeslots and could put you on a waitlist. If you're on the waitlist, you may only be notified 2 hours before the class if a spot becomes available. If you miss the replacement class, it won't be rescheduled.